Consumers satisfied with AliExpress most frequently mention good quality, free shipping and fast delivery. Aliexpress demanded I send pictures of items that were missing from my order. However, since it admits independent Sellers, the legitimacy of these Sellers is another thing entirely. How can you send pictures of missing items? Aliexpress wanted to refund me only 10% of what I paid because of the sellers fault. Recent recommendations regarding this business are as follows: "Order and forget, no on time delivery … It is simply not possible for an online platform to be complaints-free. DO NOT BELIEVE THEM! AliExpress has a consumer rating of 3.25 stars from 6,683 reviews indicating that most customers are generally satisfied with their purchases. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Aliexpress has implemented a user review and rating system, which although far from foolproof, is still a useful tool to help consumers make purchasing decisions. Aliexpress ' customer support', would not be on the customer side and will not give you a refund and it won't matter if you provide tangible evidence. Few sellers in aliexpress are just not responsible. When you ask question, they will only answer Thank You without explaining or answering your question. The limitations of Aliexpress’ user review system is undermined by the existence of many stores using … Aliexpress was first mentioned on PissedConsumer on Dec 31, 2011 and since then this brand received 6301 reviews.. Aliexpress ranks 93 of 312 in Auctions and Marketplaces category. In my experience, whenever I had defective products or problems with AliExpress it was really hard for me to complain. This is especially so for an online marketplace. As has been shown, AliExpress is itself a legit and safe marketplace. You won’t be able to make a complaint to or against Aliexpress. Customer agents says they are keeping notes on the issues and past conversations. AliExpress Complaints. I ordered the item from eBay from a seller in China and the item was delivered when promised. Abysmal Service. So they, on their own, against my objections refused a refund. If its past the dispute time, there is not much at all you can do. So you may get inexpensive products but if there is an issue, you will have to accept the loss of your money, they will not help. Aliexpress Overview. They cheat you, Aliexpress can’t be trusted to deal honestly. They are not that accommodating. I think you can just contact them on the customer service link they have on their website. AliExpress ranks 12th among Wholesale sites. ” Posted 1 day ago Anonymous “ why not to order from aliexpress if time is critical I ordered the 02.11.2020 and payed instant.
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